Returns & Exchanges
At DC Shoes, we stand by the quality of our gear and offer a 30-day return policy for all unworn products in their original packaging. Whether the fit isn't right or you've changed your mind, we make the process of getting back on your board as smooth as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the unworn items with original tags in their original box or a sturdy shipping container to prevent damage during transit.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.